Terms & Conditions

These terms may be varied at any time.

  1. The contents of this web site are directed solely at those who access the site from the UK. Your use of this web site and any purchase by you on this web site of any products is governed by Scottish Law and will be deemed to have taken place in Scotland and subject to the exclusive jurisdiction of the Scottish courts. Risk and title in the products will pass to you when they are dispatched by us to you, from the UK, and you acknowledge and agree to be responsible for complying with any restrictions around the receipt and use by you of the products.
  2. To register with and use this site you must be over 18 and the details which you give us must be true. You will be responsible for your use of this site and for your orders, so please ensure that you keep your log-in details secure so that no-one else can misuse them.
  3. Kalmed Clinic Limited has taken care in the preparation of the content of this web site. Fully permitted by the law Kalmed Limited disclaims all warranties of any kind with respect to the content of this web site.
  4. Kalmed Clinic Limited and its directors or related companies shall not be liable for any losses or claims arising directly or indirectly from use of this web site except that this exclusion of liability does not apply to any damages in connection with death or personal injury caused by the negligence of Kalmed Clinic Limited, its directors or employees.
  5. All content of this web site is for information purposes only and is not a substitute for professional medical advice, rather it is designed to support, not replace, the relationship between you and your healthcare providers. You should make sure that you carefully read all product packaging and labels prior to use. If you have, or suspect you may have a health problem you should consult your doctor. Please consult your doctor before taking any new product, particularly if you are already under medical care.
  6. Any links on this web site to other web sites are provided for your interest only and Kalmed Limited has no control over these sites and so no responsibility or liability for their content and the links do not imply any endorsement of content.
  7. If any of these terms are held to be invalid or unenforceable then the validity and enforceability of the remaining provisions shall not be affected.
  8. Once an order has been placed, the transaction is processed manually at the premises of Kalmed Clinic Ltd by our registered doctors/physicians who are members of the General Medical Council.
  9. This website should be regarded as an invitation to treat. Any order placed by a customer is an offer to purchase, which Kalmed Ltd may accept or decline in its absolute discretion without having to give a reason. A confirmation email is notification that we have received your offer on our website. A contract is deemed to be made at the point of a sale invoice being issued by Kalmed Ltd following checking of orders by a doctor/physician.
  10. If you are ordering from outside the UK, it is your responsibility for ensuring that dispensing, receipt and use of the medicine prescribed or purchased complies with your local laws. Risk and title in the products will pass to you when they are despatched by us. Payment will usually be taken by Kalmed at the time that goods are dispatched (except for payments using PayPal which are debited to the customer account at the time of placing the order). Where a customer payment is subsequently rejected or returned for any reason, the customer will be responsible for providing prompt alternative means of payment. In the event of default, reasonable collection charges and/or solicitors’ fees will be added to the customer’s account.
  11. These terms and conditions do not affect your statutory rights as a consumer.
  12. Your privacy is important to us. Please see our privacy policy (insert link to page) for details of what information we collect and how we will use and protect it.